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[Coupang Financial] Director, Head of Credit

Coupang Financial · Seoul, South Korea

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<p><strong>About Coupang</strong></p> <p>Coupang is reimagining the shopping experience with the goal of wowing each customer from the moment they open the Coupang app to the moment an order is delivered to their door. Powered by an end-to-end <br>e-commerce and logistics network and a culture of customer obsession, Coupang has redefined tradeoffs between speed, selection, and price. We provide fast delivery on millions of items, including fresh groceries, delivered within hours nationwide, 365 days a year. South Korea represents one of the most dynamic and fast-growing e-commerce markets globally, and Coupang continues to lead through innovation and operational excellence.</p> <p>&nbsp;</p> <p><strong>Role&nbsp;Overview</strong></p> <p>To&nbsp;ensure&nbsp;stable&nbsp;operation&nbsp;of&nbsp;Coupang's&nbsp;fintech&nbsp;business,&nbsp;we&nbsp;establish&nbsp;credit&nbsp;strategies,&nbsp;operate&nbsp;related&nbsp;systems,&nbsp;and&nbsp;monitor&nbsp;risk.&nbsp;Coupang&nbsp;Pay&nbsp;aims&nbsp;to&nbsp;improve&nbsp;customers'&nbsp;financial&nbsp;experience&nbsp;by&nbsp;launching&nbsp;innovative&nbsp;credit&nbsp;products&nbsp;as&nbsp;well&nbsp;as&nbsp;payment&nbsp;services.&nbsp;Therefore,&nbsp;we&nbsp;are&nbsp;looking&nbsp;for&nbsp;talented&nbsp;individuals&nbsp;with&nbsp;excellent&nbsp;problem-solving&nbsp;and&nbsp;execution&nbsp;skills&nbsp;who&nbsp;can&nbsp;proactively&nbsp;build&nbsp;business&nbsp;processes,&nbsp;systems,&nbsp;and&nbsp;policies.</p> <ul> <li>This&nbsp;role&nbsp;involves&nbsp;attracting,&nbsp;growing&nbsp;and&nbsp;inspiring&nbsp;the&nbsp;team,&nbsp;fostering&nbsp;an&nbsp;innovative&nbsp;environment&nbsp;and&nbsp;strategically&nbsp;using&nbsp;data&nbsp;to&nbsp;monitor&nbsp;and&nbsp;implement&nbsp;credit&nbsp;strategies&nbsp;of&nbsp;working&nbsp;capital/lending&nbsp;products.</li> <li>Drives&nbsp;innovation&nbsp;in&nbsp;credit&nbsp;risk&nbsp;strategies&nbsp;practices&nbsp;by&nbsp;staying&nbsp;informed&nbsp;of&nbsp;industry&nbsp;trends,&nbsp;emerging&nbsp;risks&nbsp;and&nbsp;emerging&nbsp;technologies&nbsp;and&nbsp;incorporating&nbsp;best&nbsp;practices&nbsp;into&nbsp;the&nbsp;company’s&nbsp;credit&nbsp;risk&nbsp;framework.</li> <li>Leads&nbsp;continuous&nbsp;improvement&nbsp;initiatives&nbsp;to&nbsp;increase&nbsp;the&nbsp;effectiveness&nbsp;and&nbsp;efficiency&nbsp;of&nbsp;credit&nbsp;strategic&nbsp;management&nbsp;systems&nbsp;and&nbsp;processes.</li> </ul> <p>&nbsp;</p> <p><strong>What&nbsp;you&nbsp;will&nbsp;do:</strong></p> <ul> <li>Establishes&nbsp;and&nbsp;improves&nbsp;credit&nbsp;strategies/underwriting&nbsp;policies&nbsp;and&nbsp;credit&nbsp;risk&nbsp;assessment&nbsp;processes,&nbsp;including&nbsp;underwriting&nbsp;criteria,&nbsp;credit&nbsp;risk&nbsp;management&nbsp;systems&nbsp;and&nbsp;processes.&nbsp;</li> <li>Responsible&nbsp;for&nbsp;leading,&nbsp;motivating&nbsp;and&nbsp;managing&nbsp;the&nbsp;credit&nbsp;team,&nbsp;especially&nbsp;for&nbsp;consumer&nbsp;lending/working&nbsp;capital&nbsp;products</li> <li>Oversees&nbsp;the&nbsp;credit&nbsp;strategy&nbsp;and&nbsp;aligns&nbsp;credit&nbsp;risk&nbsp;management&nbsp;efforts&nbsp;with&nbsp;overall&nbsp;business&nbsp;objectives.</li> <li>Prepares&nbsp;and&nbsp;presents&nbsp;comprehensive&nbsp;credit&nbsp;risk&nbsp;reports&nbsp;to&nbsp;executives&nbsp;and&nbsp;other&nbsp;relevant&nbsp;stakeholders.</li> </ul> <p>&nbsp;</p> <p><strong>Essential&nbsp;Qualifications:</strong></p> <ul> <li>10+&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;credit&nbsp;strategies/underwriting&nbsp;strategies&nbsp;roles&nbsp;within&nbsp;fintech&nbsp;or&nbsp;banking&nbsp;industry&nbsp;for&nbsp;consumer/SME&nbsp;lending&nbsp;and&nbsp;working&nbsp;capital&nbsp;products</li> <li>Proven&nbsp;track&nbsp;record&nbsp;of&nbsp;developing&nbsp;and&nbsp;implementing&nbsp;effective&nbsp;credit&nbsp;risk&nbsp;strategies/underwriting&nbsp;strategies</li> <li>Strong&nbsp;understanding&nbsp;of&nbsp;credit&nbsp;risk&nbsp;strategies&nbsp;and&nbsp;CSS/risk&nbsp;models</li> <li>Experience&nbsp;and&nbsp;knowledge&nbsp;of&nbsp;the&nbsp;development&nbsp;and&nbsp;deployment&nbsp;of&nbsp;credit&nbsp;workflows</li> </ul> <p>&nbsp;</p> <p><strong>Preferred&nbsp;Qualifications:</strong>&nbsp;</p> <ul> <li>Strong&nbsp;experience&nbsp;and&nbsp;knowledge&nbsp;of&nbsp;consumer&nbsp;lending&nbsp;and&nbsp;working&nbsp;capital</li> <li>Experience&nbsp;in&nbsp;designing&nbsp;credit/underwriting&nbsp;policies&nbsp;when&nbsp;launching&nbsp;new&nbsp;products</li> </ul> <p>&nbsp;</p> <p><strong>Recruitment&nbsp;Process&nbsp;and&nbsp;Others</strong></p> <p>Recruitment&nbsp;Process</p> <ul> <li>Application&nbsp;Review&nbsp;-&nbsp;Phone&nbsp;Interview&nbsp;-&nbsp;Onsite&nbsp;(or&nbsp;Virtual&nbsp;Onsite)&nbsp;Interview&nbsp;–&nbsp;Offer</li> <li>The&nbsp;exact&nbsp;nature&nbsp;of&nbsp;the&nbsp;recruitment&nbsp;process&nbsp;may&nbsp;vary&nbsp;according&nbsp;to&nbsp;the&nbsp;specific&nbsp;job&nbsp;and&nbsp;may&nbsp;be&nbsp;changed&nbsp;due&nbsp;to&nbsp;scheduling&nbsp;or&nbsp;other&nbsp;circumstances.</li> <li>Interview&nbsp;schedules&nbsp;and&nbsp;the&nbsp;results&nbsp;will&nbsp;be&nbsp;informed&nbsp;to&nbsp;the&nbsp;applicant&nbsp;via&nbsp;the&nbsp;e-mail&nbsp;address&nbsp;submitted&nbsp;at&nbsp;the&nbsp;application&nbsp;stage.</li> </ul> <p>&nbsp;</p> <p>Details&nbsp;to&nbsp;Consider</p> <ul> <li>This&nbsp;job&nbsp;posting&nbsp;may&nbsp;be&nbsp;closed&nbsp;prior&nbsp;to&nbsp;the&nbsp;stated&nbsp;end&nbsp;date&nbsp;for&nbsp;application&nbsp;if&nbsp;all&nbsp;openings&nbsp;are&nbsp;filled.</li> <li>Coupang&nbsp;has&nbsp;the&nbsp;right&nbsp;to&nbsp;rescind&nbsp;an&nbsp;offer&nbsp;of&nbsp;employment&nbsp;if&nbsp;a&nbsp;candidate&nbsp;is&nbsp;found&nbsp;to&nbsp;have&nbsp;submitted&nbsp;false&nbsp;information&nbsp;as&nbsp;part&nbsp;of&nbsp;the&nbsp;application&nbsp;process.</li> <li>Those&nbsp;eligible&nbsp;for&nbsp;employment&nbsp;protection&nbsp;(recipients&nbsp;of&nbsp;veteran's&nbsp;benefits,&nbsp;the&nbsp;disabled,&nbsp;etc.)&nbsp;may&nbsp;receive&nbsp;preferential&nbsp;treatment&nbsp;for&nbsp;employment&nbsp;in&nbsp;accordance&nbsp;with&nbsp;applicable&nbsp;laws.</li> <li>Job&nbsp;titles&nbsp;and&nbsp;responsibilities&nbsp;may&nbsp;be&nbsp;subject&nbsp;to&nbsp;change&nbsp;depending&nbsp;on&nbsp;the&nbsp;candidate's&nbsp;overall&nbsp;experience,&nbsp;etc.&nbsp;This&nbsp;will&nbsp;be&nbsp;communicated&nbsp;to&nbsp;the&nbsp;candidate&nbsp;at&nbsp;the&nbsp;appropriate&nbsp;time&nbsp;before&nbsp;the&nbsp;offer.</li> <li>Hiring&nbsp;may&nbsp;be&nbsp;restricted&nbsp;if&nbsp;the&nbsp;legal&nbsp;qualifications&nbsp;required&nbsp;for&nbsp;hiring&nbsp;and&nbsp;work&nbsp;performance&nbsp;are&nbsp;not&nbsp;met.</li> <li>This&nbsp;is&nbsp;a&nbsp;full-time&nbsp;regular&nbsp;position&nbsp;and&nbsp;includes&nbsp;12&nbsp;weeks&nbsp;of&nbsp;probation&nbsp;period;&nbsp;provided,&nbsp;however,&nbsp;the&nbsp;probationary&nbsp;period&nbsp;may&nbsp;be&nbsp;either&nbsp;skipped,&nbsp;shortened&nbsp;or&nbsp;extended&nbsp;if&nbsp;necessary&nbsp;for&nbsp;business&nbsp;purposes.</li> </ul> <p>&nbsp;</p> <p>Privacy&nbsp;Notice</p> <p>• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.<br>https://privacy.coupang.com/en/land/jobs/</p> <p>&nbsp;</p> <p>Document&nbsp;Return&nbsp;Policy</p> <ul> <li>This&nbsp;notification&nbsp;is&nbsp;given&nbsp;pursuant&nbsp;to&nbsp;Article&nbsp;11&nbsp;(6)&nbsp;of&nbsp;the&nbsp;Fair&nbsp;Hiring&nbsp;Procedure&nbsp;Act.</li> <li>A&nbsp;job&nbsp;applicant,&nbsp;who&nbsp;has&nbsp;applied&nbsp;but&nbsp;not&nbsp;been&nbsp;finally&nbsp;selected&nbsp;for&nbsp;a&nbsp;position&nbsp;at&nbsp;Coupang&nbsp;(the&nbsp;"Company"),&nbsp;may&nbsp;request&nbsp;the&nbsp;Company&nbsp;to&nbsp;return&nbsp;his/her&nbsp;hiring&nbsp;documents&nbsp;submitted&nbsp;pursuant&nbsp;to&nbsp;the&nbsp;Fair&nbsp;Hiring&nbsp;Procedure&nbsp;Act.&nbsp;However,&nbsp;this&nbsp;will&nbsp;not&nbsp;apply&nbsp;where&nbsp;the&nbsp;hiring&nbsp;documents&nbsp;were&nbsp;submitted&nbsp;via&nbsp;the&nbsp;website&nbsp;of&nbsp;the&nbsp;Company&nbsp;or&nbsp;e-mail,&nbsp;or&nbsp;where&nbsp;the&nbsp;job&nbsp;applicant&nbsp;submitted&nbsp;those&nbsp;documents&nbsp;voluntarily&nbsp;without&nbsp;a&nbsp;request&nbsp;from&nbsp;the&nbsp;Company.&nbsp;In&nbsp;addition,&nbsp;if&nbsp;the&nbsp;hiring&nbsp;documents&nbsp;were&nbsp;destroyed&nbsp;due&nbsp;to&nbsp;a&nbsp;natural&nbsp;disaster&nbsp;or&nbsp;any&nbsp;other&nbsp;reasons&nbsp;not&nbsp;attributable&nbsp;to&nbsp;the&nbsp;Company,&nbsp;such&nbsp;documents&nbsp;will&nbsp;be&nbsp;deemed&nbsp;to&nbsp;have&nbsp;been&nbsp;returned&nbsp;to&nbsp;the&nbsp;job&nbsp;applicant.</li> <li>A&nbsp;job&nbsp;applicant&nbsp;who&nbsp;wishes&nbsp;to&nbsp;request&nbsp;the&nbsp;return&nbsp;of&nbsp;his/her&nbsp;hiring&nbsp;documents&nbsp;pursuant&nbsp;to&nbsp;the&nbsp;main&nbsp;sentence&nbsp;of&nbsp;paragraph&nbsp;2&nbsp;above&nbsp;should&nbsp;fill&nbsp;out&nbsp;a&nbsp;"Request&nbsp;for&nbsp;Return&nbsp;of&nbsp;Hiring&nbsp;Documents"&nbsp;[Annex&nbsp;Form&nbsp;No.&nbsp;3&nbsp;in&nbsp;the&nbsp;Enforcement&nbsp;Rule&nbsp;of&nbsp;the&nbsp;Fair&nbsp;Hiring&nbsp;Procedure&nbsp;Act]&nbsp;and&nbsp;submit&nbsp;It&nbsp;by&nbsp;email&nbsp;(recruitingops@coupang.com).&nbsp;In&nbsp;such&nbsp;case,&nbsp;within&nbsp;fourteen&nbsp;(14)&nbsp;days&nbsp;from&nbsp;the&nbsp;date&nbsp;of&nbsp;identifying&nbsp;the&nbsp;receipt&nbsp;of&nbsp;the&nbsp;request,&nbsp;the&nbsp;Company&nbsp;will&nbsp;send&nbsp;the&nbsp;hiring&nbsp;documents&nbsp;to&nbsp;the&nbsp;job&nbsp;applicant's&nbsp;designated&nbsp;address&nbsp;via&nbsp;registered&nbsp;mail.&nbsp;Please&nbsp;be&nbsp;informed&nbsp;that&nbsp;the&nbsp;job&nbsp;applicant&nbsp;is&nbsp;required&nbsp;to&nbsp;pay&nbsp;the&nbsp;postage&nbsp;on&nbsp;the&nbsp;registered&nbsp;mail.</li> <li>In&nbsp;preparation&nbsp;for&nbsp;a&nbsp;job&nbsp;applicant's&nbsp;request&nbsp;for&nbsp;the&nbsp;return&nbsp;of&nbsp;hiring&nbsp;documents&nbsp;pursuant&nbsp;to&nbsp;the&nbsp;main&nbsp;sentence&nbsp;of&nbsp;paragraph&nbsp;2&nbsp;above,&nbsp;the&nbsp;Company&nbsp;shall&nbsp;retain&nbsp;the&nbsp;original&nbsp;hiring&nbsp;documents&nbsp;submitted&nbsp;by&nbsp;the&nbsp;job&nbsp;applicant&nbsp;for&nbsp;180&nbsp;days&nbsp;from&nbsp;the&nbsp;completion&nbsp;of&nbsp;the&nbsp;recruiting&nbsp;process.&nbsp;If&nbsp;no&nbsp;request&nbsp;is&nbsp;made&nbsp;until&nbsp;the&nbsp;end&nbsp;of&nbsp;this&nbsp;period,&nbsp;all&nbsp;his/her&nbsp;hiring&nbsp;documents&nbsp;will&nbsp;be&nbsp;destroyed&nbsp;immediately&nbsp;in&nbsp;accordance&nbsp;with&nbsp;the&nbsp;Personal&nbsp;Information&nbsp;Protection&nbsp;Act.</li> <li>The&nbsp;above&nbsp;paragraphs&nbsp;1&nbsp;-&nbsp;4&nbsp;shall&nbsp;only&nbsp;apply&nbsp;when&nbsp;the&nbsp;labor-related&nbsp;laws&nbsp;of&nbsp;Korea&nbsp;govern&nbsp;the&nbsp;application.&nbsp;They&nbsp;are&nbsp;otherwise&nbsp;not&nbsp;applicable.</li> </ul> <p>&nbsp;</p>