Director of Product Management

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<div id="model-response-message-contentr_fb5917a14d8f6488" class="markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color tutor-markdown-rendering"> <div><strong data-path-to-node="0" data-index-in-node="0">Company Introduction</strong></div> <br> <div><span data-path-to-node="1,0">Coupang is a Fortune 150 global technology company and the largest e-commerce platform in South Korea, driven by a mission to create a world where customers ask: "How did I ever live without Coupang?"</span><span data-path-to-node="1,2"> By leveraging an end-to-end vertically integrated logistics network and cutting-edge machine learning and robotics, Coupang delivers a seamless, mobile-first shopping experience through signature services such as Rocket Delivery, Rocket Fresh, Coupang Eats, Coupang Play, and Coupang Pay</span><span data-path-to-node="1,4">. With an expanding footprint that includes operations in Taiwan and global luxury marketplace Farfetch, Coupang continues to revolutionize retail, logistics, and digital services through continuous technical innovation and an unwavering obsession with customer delight</span><span data-path-to-node="1,6">.</span></div> <br> <div><strong data-path-to-node="3" data-index-in-node="0">Role Overview</strong></div> <br> <div><span data-path-to-node="4,0">We are looking for a vision-driven, analytical Director of Product Management (L7) to lead the strategy, portfolio, and continuous evolution of our Supplier Integration Systems &amp; Master Data Platform</span><span data-path-to-node="4,2">. In this role, you will build the AI-driven models, platform features, and intelligent applications needed to solve our most complex business problems</span><span data-path-to-node="4,4">.</span></div> <br> <div><span data-path-to-node="5,0">As a senior product leader, you will own the strategic product roadmap and bring innovative ideas to life that solve hard operational challenges and wow our Customers</span><span data-path-to-node="5,2">. You will work hand-in-hand with Engineering, Data Science, and Executive Leadership, establishing governance frameworks that guarantee operational velocity, data accuracy, and system resilience at scale</span><span data-path-to-node="5,4">.</span></div> <br> <div><strong data-path-to-node="7" data-index-in-node="0">What You Will Do</strong></div> <br> <ul data-path-to-node="8"> <li> <div><span data-path-to-node="8,0,0,0">Own the strategic vision and roadmap for the Master Data Platform, turning enterprise data into a foundational driver for intelligent planning and in-stock excellence</span><span data-path-to-node="8,0,0,2">.</span></div> </li> <li> <div><span data-path-to-node="8,1,0,0">Build AI/ML models to transform master data into actionable insights, driving smarter planning and optimizing in-stock availability</span><span data-path-to-node="8,1,0,2">.</span></div> </li> <li> <div><span data-path-to-node="8,2,0,0">Analyze complex, high-volume datasets to uncover operational patterns and drive data-backed company-wide decisions</span><span data-path-to-node="8,2,0,2">.</span></div> </li> <li> <div><span data-path-to-node="8,3,0,0">Design and deliver intelligent platform features and applications that simplify data ingestion, prevent out-of-stock scenarios, and optimize overall inventory health</span><span data-path-to-node="8,3,0,2">.</span></div> </li> <li> <div><span data-path-to-node="8,4,0,0">Partner with Engineering, Data Science, and Operations to build scalable, intelligent data systems</span><span data-path-to-node="8,4,0,2">.</span></div> </li> <li> <div><span data-path-to-node="8,5,0,0">Define core success metrics and run experiments to validate AI model performance and business impact</span><span data-path-to-node="8,5,0,2">.</span></div> </li> <li> <div><span data-path-to-node="8,6,0,0">Align executive leadership and cross-functional partners on business processes, system rules, and platform priorities—navigating ambiguity and pushback to drive alignment</span><span data-path-to-node="8,6,0,2">.</span></div> </li> <li> <div><span data-path-to-node="8,7,0,0">Establish standardized operational logic and governance rules across business units to eliminate ambiguity, drive process adoption, and protect selection continuity</span><span data-path-to-node="8,7,0,2">.</span></div> </li> <li> <div><span data-path-to-node="8,8,0,0">Maintain enterprise-wide data hygiene, quality standards, and architectural frameworks that ensure system resilience at scale</span><span data-path-to-node="8,8,0,2">.</span></div> </li> </ul> <div><strong data-path-to-node="10" data-index-in-node="0">Basic Qualifications</strong></div> <br> <ul data-path-to-node="11"> <li> <div><span data-path-to-node="11,0,0,0">Analytical thinker who works well in a fast-paced, data-driven, and highly ambiguous entrepreneurial culture</span><span data-path-to-node="11,0,0,2">.</span></div> </li> <li> <div><span data-path-to-node="11,1,0,0">Demonstrated ability to work with cross-functional teams and manage multiple complex initiatives</span><span data-path-to-node="11,1,0,2">.</span></div> </li> <li> <div><span data-path-to-node="11,2,0,0">Bias for action and willingness to get your hands dirty to get the job done</span><span data-path-to-node="11,2,0,2">.</span></div> </li> <li> <div><span data-path-to-node="11,3,0,0">Sound business judgment and proven ability to effectively communicate and influence senior stakeholders and executive leadership</span><span data-path-to-node="11,3,0,2">.</span></div> </li> <li> <div><span data-path-to-node="11,4,0,0">Superior verbal and written communication skills</span><span data-path-to-node="11,4,0,2">.</span></div> </li> <li> <div><span data-path-to-node="11,5,0,0">Bachelor's degree in Computer Science, Engineering, or equivalent experience</span><span data-path-to-node="11,5,0,2">.</span></div> </li> </ul> <div><strong data-path-to-node="13" data-index-in-node="0">Preferred Qualifications</strong></div> <br> <ul data-path-to-node="14"> <li> <div><span data-path-to-node="14,0,0,0">E-commerce, supply chain, or logistics experience</span><span data-path-to-node="14,0,0,2">.</span></div> </li> <li> <div><span data-path-to-node="14,1,0,0">Proven experience building and scaling enterprise data platforms, Master Data Management (MDM) systems, or AI/ML-driven features</span><span data-path-to-node="14,1,0,2">.</span></div> </li> <li> <div><span data-path-to-node="14,2,0,0">Experience working with multiple cross-functional teams across different geographies</span><span data-path-to-node="14,2,0,2">.</span></div> </li> <li> <div><span data-path-to-node="14,3,0,0">Fast-paced growth or startup environment experience</span><span data-path-to-node="14,3,0,2">.</span></div> </li> <li> <div><span data-path-to-node="14,4,0,0">Korean communication skills</span><span data-path-to-node="14,4,0,2">.</span></div> </li> </ul> <p>&nbsp;</p> <h3>Recruitment Process and Others</h3> <p><strong>Recruitment Process</strong></p> <ul> <li>Application Review - Job Fit Interview - Focus Interview - Offer</li> </ul> <ul> <li>The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.</li> </ul> <ul> <li>Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.</li> </ul> <p><strong>Details to Consider</strong></p> <ul> <li>This job posting may be closed prior to the stated end date for application if all openings are filled.</li> </ul> <ul> <li>Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.</li> </ul> <ul> <li>Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.</li> </ul> <ul> <li>Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.</li> </ul> <p><strong>Privacy Notice</strong></p> <ul> <li>Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.</li> <li><a href="https://privacy.coupang.com/ko/land/jobs/">https://privacy.coupang.com/ko/land/jobs/</a></li> </ul> <p><strong>Document Return Policy</strong></p> <ul> <li>This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.</li> <li>A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.</li> <li>A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.</li> <li>In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.</li> <li>The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.</li> </ul> <p><strong>쿠팡은 모두에게 공평한 기회를 제공합니다</strong></p> <p>쿠팡은 어느 누구에게나 열려 있는 회사입니다. 다양한 국가 출신 임직원이 함께 일하는 글로벌팀이 없었더라면 전례없는 성공을 이루기 어려웠을 겁니다.</p> <p>&nbsp;</p> </div>