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Senior Linehaul Manager - Middle Mile Transportation

Logistics (CLS) · Taipei, Taiwan

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酷澎正在重新定義人們的購物體驗。我們致力於從顧客打開酷澎App的那一刻起，到商品送達家門口的每一個環節，都帶來快速、便利且令人驚豔的體驗。   目前在台灣，我們提供包括「火箭速配」與「火箭跨境」等服務。「火箭速配」以實惠價格提供多樣商品的隔日配送服務；「火箭跨境」則讓消費者能輕鬆購買來自美國、韓國、日本、香港等地數百萬件熱銷商品，並享有便利的國際配送體驗。   現在，我們正在尋找優秀人才，一同參與酷澎在台灣的成長與拓展。這不僅是一份工作，更是一個難得的機會，能親身參與打造一個讓顧客忍不住感嘆：「在有酷澎之前，我到底是怎麼生活的？」的全新購物境界。   職位概述 酷澎正在尋找一位具備豐富經驗的中段物流/幹線運輸經理，負責領導並優化公司中程運輸（Middle-mile Transportation）營運。在此職位中，您將全面管理酷澎物流網絡中所有卡車運輸業務（Inbound + Outbound），涵蓋物流中心、轉運中心及 配送站之間的運輸作業。   您將協助建立標準化營運流程、制定服務水準指標，透過數據分析推動運輸成本下降，並與跨部門團隊合作，以支持業務規模持續成長。   主要職責 1. 幹線運輸策略與營運管理（Linehaul Strategy & Operations） <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">規劃、執行並優化酷澎物流網絡內的幹線運輸路線。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">提升車輛調度效率、路線串接能力及卡車裝載率。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">持續推動運輸成本優化與節省方案。</li> </ul> 2. 系統與調度管理（Systems & Dispatch Management） <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">使用運輸管理系統（TMS）及倉儲管理系統（WMS）進行日常車輛調度管理。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">與 物流中心、轉運中心、配送站及第三方物流夥伴（3PL）保持即時營運溝通。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">確保運輸作業順暢且具備高度可視性。</li> </ul> 3. 績效與供應商管理（Performance & Vendor Management） <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">建立、監控並持續改善運輸服務水準（LOS）及相關 KPI。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">管理第三方物流運輸供應商（3PL）。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">監督各路線營運績效及費用結算流程。</li> </ul> 4. 流程改善與跨部門協作（Process Improvement & Cross-Functional Alignment） <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">主導中程運輸（Middle-mile）相關策略專案。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">建立並標準化運輸作業流程。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">與供應鏈管理（SCM）、物流履行中心（CFS）、零售部門（Retail）及 Hub Operations 緊密合作，解決營運瓶頸。</li> </ul> 5. 高階主管報告（Executive Reporting） <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">分析複雜物流數據，建立可執行的 KPI 管理架構。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">向高階管理層提供關鍵營運洞察與策略建議。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">支持決策制定及資源配置。</li> </ul>   必備條件 <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">大學（四年制）以上學歷。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">具備 10 年以上物流與運輸管理相關經驗。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">具備 2 年以上團隊管理經驗（如 Team Lead、Section Manager 或同等職級）。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">具備 2 年以上物流流程設計、營運 KPI 管理 經驗。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">曾直接向高階主管或 C-Level 報告營運成果。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">以日班為主。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">能配合旺季或特殊營運需求調整工作時段。</li> </ul>   加分條件 <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">曾任職於以下相關產業者佳：電子商務、零售供應鏈、快遞物流、第三方物流公司</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">主修以下相關科系者佳：物流管理、供應鏈管理、工業工程</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">熟悉SQL、進階 Excel、Tableau、Power BI</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">能運用數據分析工具進行物流績效分析與決策支持。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">曾參與或實際使用以下系統： </li> <ul style=" margin-top: 0in; margin-bottom: 0in;" type="circle"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">TMS（Transportation Management System，運輸管理系統）</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">BMS（Business Management System）</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">WMS（Warehouse Management System，倉儲管理系統）</li> </ul> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">具備優秀的跨部門溝通與協作能力。</li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">具備商務英文溝通能力。</li> </ul> Recruitment Process   <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer</li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.</li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  </li> </ul> Details to Consider   <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1">This job posting may be closed prior to the stated end date for application if all openings are filled.</li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1">Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.</li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1">Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.</li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="10" data-aria-level="1">Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.</li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="10" data-aria-level="1">Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. </li> </ul>