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Senior Manager, Business Marketing (Performance Marketing)
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<p> </p> <p> </p> <div style="border-width: 100%;"> <div style="margin-top: 0in; margin-left: 0in; width: 7.8847in;"> <div style="margin-top: 0in; margin-left: 0in; width: 7.8847in;"> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;"> </span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;"> </span></p> <h2><span style="font-size: 10pt;">Role Summary</span></h2> <p><span style="font-size: 10pt;">We are seeking a highly analytical, results-driven Principal, Business Marketing (Search & Google Shopping) to take end-to-end ownership of our paid search engine marketing and shopping channel strategies. In this role, you will manage large budgets across the entire Google ecosystem (Search, Shopping, Performance Max) and Microsoft Advertising.</span></p> <p><span style="font-size: 10pt;">The ideal candidate embodies Coupang’s Leadership Principles—acting as an owner, diving deep into auction mechanics, systematically optimizing bidding and catalog feed structures, and driving real incremental growth. You will be responsible for scaling net-new GMV, optimizing incremental Return on Ad Spend (iROAS), and working cross-functionally with Analytics, Engineering, Finance, and Category teams to maximize bottom-line profitability. An experimental mindset is essential to learn, innovate, and drive continuous growth. We believe that world-class performance marketing relies on a rigorous "test-and-learn" philosophy</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;"><span lang="zh-TW" style="font-weight: bold;">Position : </span><span lang="zh-TW">Principal, Business Marketing (Search advertising)</span></span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;"> </span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 10pt;">What will you do?</span></p> <h3><span style="font-size: 10pt;">1. High-Precision Campaign Execution & Capital Allocation</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">End-to-End Channel Ownership: Strategize, launch, scale, and optimize high-budget Google Search (RSA, DSA), Google Shopping (GSA), Performance Max (PMax), and Microsoft Advertising campaigns with a holistic view of company profitability.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Bidding Calibration & Optimization: Build scalable processes and feedback mechanisms across all Google bidding mechanics. Apply calibration multipliers to align in-platform bids with true incremental returns.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Laser-Focused Capital Allocation: Dynamically reallocate daily budget pools between Brand, Non-Brand Search, and Shopping feeds based on margin profiles, unit economics, and peak demand spikes. Eliminate wasteful broad-match spend.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Zero-Defect Standards : Maintain 100% account hygiene, including tracking parameters (MMP / Google Tag / Conversion Signals), bid caps, feed updates, and negative keyword maintenance.</span></li> </ul> <h3><span style="font-size: 10pt;">2. Strategic Search Expansion & Catalog Engineering</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Aggressive Market Expansion: Lead bold keyword acquisition initiatives to capture dominant market share across Taiwan without compromising efficiency floors.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Theme Clustering & Semantic Cohesion: Leverage Dynamic Search Ads (DSA) to capture long-tail intent. Implement intent-based clustering to solve "Theme Fragmentation," ensuring ad groups remain semantically concise and aligned with Google's relevance algorithms.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Google Merchant Center (GMC) Leadership: Oversee product feed health, title/attribute optimization, automated custom label structures and rapid disapproval resolutions. Own the Google Merchant Excellence report and benchmarks for channel dominance.</span></li> </ul> <h3><span style="font-size: 10pt;">3. Advanced Analytics, "Deep Dives" & Incrementality</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Root Cause Analysis: Conduct granular daily and weekly deep dives into search term reports, auction insights, impression share metrics, and signal drift to prune broad-match leakage.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Beyond Surface Metrics: Analyze GMV per Click (GPC), auction impression share, conversion delay models, and SKU-level performance rather than relying on surface clicks or platform-reported figures.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Incrementality & Lift Measurement: Lead user-level Conversion Lift experiments (Ghost Ads / Holdouts) to establish true incremental ROAS (iROAS) and calibrate Smart Bidding algorithms despite channel complexities and dependencies.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Pipeline Validation: Partner with data engineering to validate web and mobile app attribution pipelines across Google Tag, Firebase SDK, and MMPs.</span></li> </ul> <h3><span style="font-size: 10pt;">4. Cross-Functional Leadership & Executive Alignment</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Data-Led Stakeholder Alignment: Translate complex auction mechanics, calibration models, and incrementality data into actionable insights.</span></li> <li style="font-size: 10pt;">Constructive Alignment :<span style="font-size: 10pt; font-family: Calibri;"> Challenge assumptions openly using data when evaluating campaign launches. Once a direction is set, execute with full commitment.</span></li> </ul> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong><span style="font-size: 10pt;"> </span></strong></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong><span style="font-size: 10pt;">Basic Qualifications</span></strong></p> <ul style="margin-top: 0in; margin-bottom: 0in;"> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Experience:</strong> 8 to 10+ years of hands-on experience managing large-scale performance marketing budgets specifically within Google Ads (Search, Shopping, PMax) and SEM, ideally within E-Commerce or high-growth tech environments.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>High-Budget Track Record:</strong> Proven track record of managing large daily/monthly budgets (tens of thousands USD daily spend) in fast-paced e-commerce or marketplace environments with a strong sense of urgency.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Technical & Bidding Mastery:</strong> Expert-level technical understanding of Google's Smart Bidding algorithms, auction-time signals, conversion delay models, and feed optimization tactics.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Data Literacy & Deep Analytics:</strong> Mastery of Excel/Google Sheets (advanced modeling). Experience with SQL, Python, or BI tools (Looker/Tableau/BigQuery) for executing technical audits and processing raw conversion logs is desired.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>MMP & Tracking Expertise:</strong> Strong technical understanding of Mobile Measurement Partner (MMP) integrations, Firebase SDK, URL tracking parameters, and web-to-app conversion pathways.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>First-Principles Problem Solving:</strong> A first-principles thinker who creates SOPs rather than just following them. Hungry for new knowledge and proactive in adopting privacy-first platform technologies.</span></li> </ul> </ul> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;"> </span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 10pt;">Preferred Qualifications</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;"> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 10pt;"><span style="font-size: 10pt;"><span style="font-weight: bold; font-family: Calibri;">Extreme Ownership:</span><span style="font-family: Calibri;"> You close every thread you start. You are responsible for the health of the account 24/7 and ensure seamless transitions and delegations during absences.</span></span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 10pt;"><span style="font-size: 10pt;"><span style="font-weight: bold; font-family: Calibri;">The "Hungry" Learner:</span><span style="font-family: Calibri;"> You don't settle for "I don't know." You are motivated to explore the "why" behind performance shifts and stay ahead of platform algorithm changes.</span></span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 10pt;"><span style="font-size: 10pt;"><span style="font-weight: bold; font-family: Calibri;">Efficiency First:</span><span style="font-family: Calibri;"> You understand that scaling is easy, but scaling profitably is an art. You focus on purifying signals rather than just buying impressions.</span></span></li> </ul> </ul> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;"> </span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;"> </span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 10pt;">Recruitment Process and Others</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 10pt;">Recruitment Process</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 10pt;">Details to Consider</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">This job posting may be closed prior to the stated end date for application if all openings are filled.</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 10pt;">Privacy Notice</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt;">Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: <a href="https://www.coupang.jobs/privacy-policy/">https://www.coupang.jobs/privacy-policy/</a></span></p> <p style="margin: 0in; font-family: 'Microsoft JhengHei'; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 10pt;">人人均等的機會</span></p> <p style="margin: 0in; font-size: 11.0pt;"><span style="font-size: 10pt;"><span style="font-family: Calibri;">Coupang</span><span style="font-family: 'Microsoft JhengHei';">提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功</span></span></p> </div> </div> </div> <p> </p> <p> </p>