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Line Haul Specialist (Middle Mile 運輸規劃專員)
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<p> </p> <div> <h2>公司介紹</h2> <p>Coupang 致力於重新定義購物體驗，從顧客開啟 Coupang App 的那一刻起，到商品送達家門口的每一個環節，都提供超越期待的服務體驗。</p> <p>目前在台灣，我們提供：</p> <ul> <li><strong>火箭速配（Rocket Delivery）</strong>：以實惠價格提供豐富商品的隔日到貨服務</li> <li><strong>火箭海外（Rocket Oversea）</strong>：提供來自韓國、美國及其他國家數百萬件熱銷商品的國際免運配送服務</li> </ul> <p>我們正在尋找優秀人才加入 Coupang 台灣團隊，一同推動業務快速成長與市場拓展。這是一個難得的機會，讓您參與打造讓顧客感嘆「如果沒有 Coupang，我該怎麼生活？」的創新購物體驗。</p> <hr> <h1></h1> <div> <h2>職務概述（Role Overview）</h2> <p>此職位負責管理 Coupang 物流網路中的 <strong>Middle Mile（中程運輸）營運作業</strong>，確保整體運輸網路維持穩定運作並達成成本效益最佳化。</p> <p>工作內容涵蓋即時營運監控、KPI 與 LOS（服務水準，Level of Service）管理，以及與跨部門團隊和運輸合作夥伴密切協作，以支持穩定的運輸產能及業務成長需求。</p> <hr> <h2>工作內容（Job Description）</h2> <h3>1. 工作職責（What You Will Do）</h3> <h4>a. 營運績效管理</h4> <ul> <li>管理 Coupang 各物流中心之間 Middle Mile 運輸路線的關鍵營運指標（KPI）。</li> <li>持續監控運輸服務品質與營運績效，確保達成目標。</li> </ul> <h4>b. 運輸監控與營運管理</h4> <ul> <li>透過派車系統（Dispatch System）監控貨車發車、到車及運輸狀況。</li> <li>運用營運數據分析，確保運輸作業穩定並提升成本效益。</li> <li>即時掌握運輸異常狀況，確保物流網路順暢運行。</li> </ul> <h4>c. 問題處理與跨部門協調</h4> <ul> <li>主動發現並追蹤營運異常問題，例如： <ul> <li>車輛延誤到站</li> <li>系統資料缺失</li> <li>運輸異常事件</li> </ul> </li> <li>及時將問題升級（Escalate）至相關團隊並協助追蹤改善進度。</li> </ul> <hr> <h2>基本資格條件（Basic Qualifications）</h2> <ul> <li>願意配合日班及夜班輪班工作。</li> <li>具 3 至 5 年運輸、物流或相關產業工作經驗。</li> <li>熟悉 Microsoft Excel 操作，包括： <ul> <li>資料輸入與整理</li> <li>基本公式運用</li> </ul> </li> <li>大學以上學歷。</li> </ul> <hr> <h2>加分條件（Preferred Qualifications）</h2> <ul> <li>具物流或運輸營運管理相關經驗（具 Team Leader / 基層主管經驗者尤佳）。</li> <li>具備使用以下系統或工具的經驗： <ul> <li>營運監控 Dashboard</li> <li>車輛追蹤系統（Vehicle Tracking System）</li> <li>運輸管理系統（Transportation Management System, TMS）</li> </ul> </li> <li>具備於高時效、高變動營運環境工作的經驗。</li> <li>具備基本英文閱讀及口語溝通能力。</li> </ul> </div> </div> <p><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Recruitment Process and Others </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Recruitment Process </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer</span></li> <li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.</span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></li> </ul> <p><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Details to Consider</span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">This job posting may be closed prior to the stated end date for application if all openings are filled.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.</span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></li> </ul> <p><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Privacy Notice</span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:<span class="Apple-converted-space"> </span></span><a href="https://www.coupang.jobs/privacy-policy/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.coupang.jobs/privacy-policy/</span></span></a><span data-contrast="auto"></span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></li> </ul> <p><span data-ccp-props="{"134233279":true,"134245417":false}"> </span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p>